First, I have to say that shipping was so fast. I live in the States and I assumed it would take a couple weeks to get to me. Nope. Less than a week and it was at my door. A day earlier than projected even! It arrived in perfect condition. 2Hubbies didn't skimp on the packaging and it really paid off. When I opened the box, I'd never have guessed it came to me from across the pond. It in perfect condition. I've had Albert for all of 7 hours and 'm already obsessed! I get perfect tension and it's so easy to adjust and/or rotate the fabric to get to the back. I had no problem putting it together. After my purchase, I received an email with links to instructions and videos that were very helpful. Even without that, I feel like it has a very intuitive design and is easy to use. The rods it comes with are fantastic! Really easy to adjust your fabric to ensure it's mounted properly for even tension from side to side. I get perfect tension with the Albert. I thought I wouldn't get it as snug as I prefer when using my millennium frame, but it's perfect. I also tested my millennium rods and they fit great! It is a snug fit and it shaved off a little bit when I installed/uninstalled them, but it's no big deal. Hubby says he can sand them down ever so slightly to avoid it if I was concerned about it. I'll continue to use it for the upcoming weeks and months and provide a follow up review, but I couldn't be more delighted with my purchase! Thank you 2Hubbies!